UMEME
Strategic Business Priorities  


Umeme has set out its programme of strategic business priorities and objectives for the next two years. These include:

  • to bill customers correctly and on time
  • to keep the lights on
  • to operate safely
  • to achieve bottom-line performance
  • to improve customer service
  • to reduce losses to below concession target
  • to plan and execute the concession programme to meet contractual obligations
  • to improve business efficiency